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SoftDesk
AI-Powered Customer Support & Help Desk
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SoftDesk is an AI-first customer support platform that helps businesses provide instant support to their customers.
Overview
SoftDesk is designed to let AI handle the heavy lifting while you stay in control. It learns your product and answers customer queries instantly, 24/7.
Key Features
- AI Auto-Pilot: answers customer queries instantly
- Knowledge Training: learns your product from URLs, PDFs, or plain text
- Human Takeover: pause AI and jump into the conversation
- Email Integration: unified inbox for chat and email
How It Works
- Install the support widget on your site in 60 seconds
- Train your AI with your docs, URLs, and PDFs
- AI handles support, and you step in only when needed
Benefits
- Instant support for customers
- Reduced support workload
- Increased customer satisfaction
Use Cases
- Small teams
- Growing teams
- Large organizations
Integrations
- SMS & WhatsApp (for Business and Enterprise plans)
Pricing Overview
SoftDesk offers a range of pricing plans, including a free tier, to fit your team's needs.
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