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Rallied
AI Technician for MSPs that resolves L1 and L2 tickets automatically
Pricing
Last Updated
Maker
Rallied is an AI technician designed for Managed Service Providers (MSPs) to automate L1 and L2 ticket resolution.
Overview
Rallied connects to your entire stack and resolves tickets autonomously, freeing up your best people to focus on high-priority tasks. It can be used in Slack, Teams, or directly in your PSA.
Key Features
- Resolves L1 and L2 tickets, including password resets and account unlocks
- Triages and dispatches tickets to the right technician
- Onboards and offboards employees with ease
How It Works
Rallied starts with a kickoff call to map your stack and scope workflows, then connects your tools and deploys the AI technician. A 30-day free trial is available, with a forward-deployed engineer to build custom integrations and tune workflows.
Benefits
- Saves 50-100 hours/month in L1 and L2 labor
- Runs by Friday, not next quarter, with no implementation fee
- Does the work, not just suggestions
Use Cases
- MSP owners and service managers can use Rallied to free up their best people
- Growing MSPs can use Rallied to handle high ticket volumes without hiring more staff
Integrations
Rallied integrates with various tools, including ConnectWise Autotask, HaloPSA, SuperOps, Datto RMM, and more.
Pricing Overview
A free 30-minute call is available to scope your deployment and map integrations.
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