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owni.chat
AI shopping assistant for your store
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Maker
owni.chat is an AI-powered customer support platform designed for e-commerce businesses.
Overview
It helps online stores provide instant answers to customer inquiries, recommend products, and offer personalized support through a chat widget.
Key Features
- AI-powered chatbot trained on the store's catalog and content
- Live chat and team inbox for human support
- No-code conversation flows and page-aware messages
- Product recommendations and comparison
- Order status and tracking information
How It Works
- The AI assistant is trained on the store's website content, product catalog, and FAQs.
- Customers interact with the chat widget on the store's website.
- The AI assistant provides instant answers and recommendations.
- Human support agents can take over conversations when needed.
Benefits
- Improved customer experience and support
- Increased sales and conversions
- Reduced support queries and workload
Use Cases
- E-commerce businesses with high support volumes
- Online stores with complex products or services
- Companies looking to improve customer engagement and loyalty
Integrations
- Shopify
- WooCommerce
- WordPress
- OpenCart
- Zapier
Pricing Overview
owni.chat offers a freemium model with a free plan and several paid tiers.
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