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AI Customer Support Platform
AI support agents that work where you already work
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Embed-Bot is an AI customer support platform that integrates with Slack and email to provide automated support and lead capture.
Overview
Embed-Bot is designed for teams who want support without dashboards, offering enterprise-grade capabilities with zero complexity.
Key Features
- Two-Way Slack: AI responds in Slack, and your team replies from Slack, all in one place.
- Email Support: Full email thread management with AI responses and human escalation.
- Capture & Qualify Leads: Automatically detect high-intent users, collect details, and escalate hot leads to your team in Slack.
How It Works
- Customer reaches out via website widget or email.
- AI replies and qualifies the lead.
- Escalates to Slack when human touch is needed.
- Reply from Slack, with the option to use the !resolve command for seamless handoff.
Benefits
- Reduced ticket volume
- Faster response times
- Increased lead capture and qualification.
Use Cases
- Small businesses getting started
- Growing teams with higher volume
- Large organizations with enterprise features.
Integrations
Embed-Bot integrates with Slack, email, and other tools like Zapier and Notion.
Pricing Overview
Embed-Bot offers a freemium model with a free plan, as well as paid plans starting at $39/month.
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